A couple of days ago, I had an unpleasant experience with the employees of a well-known chain of clothes store (not going to mention its collosal name, because this is not the point) and I decided to share it with you.
I’m a shopping fanatic and, therefore, I’m fully aware of all the prices from A-Z items (the stores’ online apps help a lot ofc). So it’s no surprise that I know when discounts period approaches and I adapt my “shopping in the heat of the moment” wild spirit so that I can buy more for the same budget. If you aren’t a connaiseur of the discounts period, you can look for the moment when the clothes are rearranged by type of clothes (trenches, coats, blazers, dresses, blouses etc). This is the most obvious sign that sales are just around the corner and you should stop yourself and wait 2-3 days to shop at a lower price. Aaand this brings us to my problem.
I waited a long time for a faux fur coat to be on sale (EUR 45 – a price I didn’t wanna pay) and when it did, the discount was way to low (10% off). So, because I like my discounts low, I waited and waited a little longer (because by mid January, sales usually go above 50%) until my shopaholic personality kicked in and, on a Saturday, I went and bought it. The store manager was a “sweetheart”: at my greeting, she politely looked up at the ceiling, during the transaction very nicely shot arrows through me and lighting bolts and, at the end, a complimentary silence treatment was applied 💀☠️💀. Nevertheless, I was happy with my acquisition, so I didn’t pay much attention (maybe it was that period of the month for her).
The next day, I returned to the mall (Starbucks is there and I need my morning coffee☕️) and ofc the coat was further reduced, with a bigger discount! (within 24h). Because I really am a loyal customer (only my poor salary knows it💳🔥), I got upset and decided to return the product and benefit from the lower price.
In good faith, I went to the store and again got the thrilling chance to talk to the store manager 🎉🎉🎉. I explained the situation and the fact that I always shop here and even if we talk about a petty amount, it is still my money and I could find better use of them. The response was in line with customer service policy, meaning laughing in my face and mentioning that nobody would go to such trouble for a couple of euros (because we are all swimming in money or we have a magical goose that lays golden eggs). To cut the story short, I managed to return the product and get a refund because, fortunately, the receipt stated that I can get a refund within 30 days (shocker isn’t it?!?) buuuuut, and now comes the funny part, I wasn’t allowed to re-purchase the same product (however no store policy was stopping me), so my boyfriend tried to buy it (same product from the store), but he was also refused at the cash register only because he was with me. Trying to get a logical response from the lovely manager and seeing that logic is out of reach for her, I decided that it’s only a waste of time and left and… in 5 minutes, because I kinda like to have the last word, I got the coat. How, you may ask? Asking my friend to go in and buy it, smooth and nicely done😎
So, if you are in the mood for cheap thrills, like me, always keep a look after your favourite items and be sure to get the best price! (even if the store manager wants to kill you) It’s a real pleasure to respond to a complient about your outfit with “oh, this?!? it was 99 cents”😆😆😆👌🏻👌🏻👌🏻 and to have more money for more clothes ❤❤❤
What is the craziest thing you ever did to get your beloved item?